Shipping Policy

Thank you for shopping with The Billy David Band. We are committed to providing a smooth and reliable shipping experience for all our customers.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location:

• United States: 7–15 business days

• International: 10–20 business days

Shipping times are estimates and may vary due to factors such as shipping carrier delays, customs processing, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order. Occasionally, we may offer free shipping promotions on selected products or during special events.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package. Please allow 2–5 days for the tracking information to update after the shipping confirmation is sent.

Delays

While we strive to deliver orders within the estimated timeframe, The Billy David Band is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

Incorrect Address

Please ensure that your shipping address is correct when placing your order. We are not responsible for packages delivered to incorrect addresses provided at checkout.

Lost or Missing Packages

If your order has not arrived within the estimated delivery time, please contact us and our support team will assist you in resolving the issue.

Contact Us

If you have any questions regarding your order or shipping policy, please contact our support team and we will be happy to help.